I was lead to believe that these items were new and that some kind of warranty would last more than 14 days. If zero was an option, I'd choose to rate zero. 

I know it was BS since I separately contacted the end vendor who said they had systems problems so everything was delayed and they cannot make it up to me.

573 Employee Reviews 

Hello, everyone, I'm looking to purchase a Sony camera from Rakuten that is sold by Sony because it is cheaper on Rakuten. I never heard of the website, and it used to be preservecrownhill.ga (which I never sho.

I will shop at this seller again. I see that most if not all 1 star reviews were from people who bought expensive items such as electronics. So I suppose that it depends on what you buy and who is the seller. Received confirmation e-mail and an e-mail stating item are On their way. FedEx Tracking number stated Label Created. Well after 11 days, the FedEx tracking number is still Label Created. Called Rakuten's customer support who transferred me to the Seller of MarketPlace.

They said they could reship the items but would take days to process and days to ship. I paid for shipping and Ive been waiting 11 days since the label was created. I was told the shipping was for the first order not the reshipment. How is it reshipping if the FedEx Shipping Label has not been used? Feel like Rakuten and MarketPlace are thieves.

So wish I could give a zero Star rating. July 3, Quality of product and service was very poor. First, I ordered the Lesmore TV stand online through rakuten.

Once received, the table had several scratches on the surface and looked used. I have been trying to get ahold of the customer service for 4 days and have not heard back from them. I will never purchase anything from Rakuten again and would not recommend to anyone. Helpful 18 people found this review helpful Steve of St. July 1, The seller of the Nikon d camera will not answer any emails about a problem I am having with a lens that was included in this purchase.

Tried to register the camera and Nikon will not warranty the Camera nor will Tamron warranty the lens. They say it's a gray market item. I was lead to believe that these items were new and that some kind of warranty would last more than 14 days. June 13, Horrible check out process and worst customer service. Customer service could not solve issue and passes you on to another number.

My order was cancelled because of address verification but I used the recommended shipping address and my billing address was correct. I called my credit card and the verification hold was placed so of course that is correct.

The company still cancelled my order. I don't think this is a real company that actually can ship anything. No return call, very sad for a company.

The best deals they actually have to offer is the refurbished tablet computers. Also, even though they ship out in a day or two, you generally won't get your order for 4 weeks or so. They do have free shipping on many items but their overall prices on the greater majority of products aren't really worth the wait or the price.

The site has some good deals though, browse very closely and you'd be surprised what a good deal you may find. VS Luring in customers with false intentions Rakuten has a 4. They are considered a "trusted" reseller. Read complete review Rakuten has a 4. I thought, "gee, how can I pass this up? Amazon Prime offered the same product at a higher price, but as long as I get the product in 2 days, I'll be fine. Well the purchase went through and the product was sent to UPS within an hour.

I let it ride - maybe I was mistaken. The next day I notice that it still hasn't left the state from which it was sent. I found their number - - call and the customer service agent says, "oh, no, don't pay attention to the tracking - it will be there by the end of the day tomorrow.

I might be able to get it in two more days, but at this point I am furious. I did not want the item in business days. If I had, I would not necessarily have gone with Rakuten.

But now I feel as if I were lured into buying something from them under false pretenses.

 

Rakuten Careers 

Before I proceed, I'd like to say that I placed orders from preservecrownhill.ga many times in the past, but this experience has completely turned me off and I would never /5().

First off, I wished I had read some of these reviews before placing a order on Rakuten. Apparently, Rakuten has all-around bad customer service and items might not come in good condition or become delayed indefinitely. reviews for Rakuten Read real customer ratings and reviews or write your own. 

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Have you heard what customers have said about preservecrownhill.ga? Voice your opinion today and help build trust online. | preservecrownhill.ga preservecrownhill.ga Shopping has received out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+. Comprised of 67% BBB Rating and 33% Customer Review /5(13).

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